How Can We Help You?
Joining a senior living community is a significant decision to make, but we’re here to help make your experience with us magical.
If you have any questions or concerns regarding what you can expect in one of our communities, please don’t hesitate to reach out to us. In some cases, the answer you’re looking for might be on this page, so please take a moment to browse our FAQs to get a clearer look of what life looks like in our community.
Or start the journey today by booking a tour through one of our beautiful communities. Contact us today!
We strive to provide an incredible community experience for all of our residents.
Here are some of the most common questions potential residents and their families ask in regard to our community and culture. If you have any other questions about our communities, please visit our Community Life page to learn more!
What makes The Legacy at Santa Fe stand out from others?
If we had to put it simply: our culture.
Our culture and philosophy help us build long-lasting relationships with our residents, their families, and our team members.
With the help of our community’s senior living technology and compassionate staff, we help every resident connect, grow, and love.
What amenities do you offer at Santa Fe?
Some of our featured amenities include:
- 3 chef-prepared meals
- Restaurant-style dining
- Weekly housekeeping
- Outdoor Courtyards
- Fitness room
- And so much more!
To learn more about what we have to offer, please visit our services and amenities page or book a tour with us today!
What is the ratio of care associates to residents?
The Legacy at Santa Fe is staffed 24 hours a day, 7 days a week. The care needs of our residents determine the staffing ratio.
Is there an age requirement for living at The Legacy at Santa Fe?
What does the typical move-in process look like?
The Legacy at Santa Fe approaches the move-in process with great sensitivity and love.
Once your family decides upon a LifeWell community, the community fee secures your chosen suite, of which you take possession ideally within 14 days. Taking financial possession early makes the physical move far easier for all concerned, particularly the senior.
Our process begins with securing the vital information, agreements, and permissions inherent to the move, including a medical assessment and a physician’s care plan. Some of this paperwork is tied to state regulations. We can also recommend moving companies in the Santa Fe area to help.
We’re here to help make the move smooth. While each situation is different, we can move quickly or take the time you need.
Do you provide transportation?
Yes. Scheduled transportation is provided to our Santa Fe residents for doctor’s appointments and activity outings.
Transportation to and from doctor’s appointments is scheduled through the concierge under the healthcare team and doctor’s office. Our bus driver checks this daily for appropriate departure/arrival time.
Residents will sign up in advance for designated locations and events. Seating arrangements for those in wheelchairs and electric scooters are available. Private transportation is available upon request at a nominal charge.
Are your suites furnished?
No, our suites are private and unfurnished.
Residents at The Legacy at Santa Fe are encouraged to decorate and furnish their suites to their liking to provide the most comfortable home environment. In the event one needs assistance with furnishing, we can help. View our floor plans.
How is a resident’s level of care determined?
Our healthcare team completes a health assessment in collaboration with your family and physician. This will determine your level of care based on your individual needs and preferences.
Do you allow pets?
We even have a program to help care for your pet, including daily walks. There is a one-time, non-refundable fee to move your pet into The Legacy at Santa Fe.
Why Choose LifeWell?
Nurturing relationships in our community is key to providing an incredible experience. We’re better when we’re all together.
Our residents stay passionate and curious about the things they love. Here, there’s always something fun and exciting to look forward to.
Love is at the heart of what we do—pun intended. Your loved ones deserve a time of peace and comfort, and we’re ready to show just how much we care.
When we put these values together, we have something more than just a place to live: we have a family. At The Legacy at Santa Fe, we’re all invested in each other.
We offer a few different unique lifestyle options you can choose from, but we can further personalize the experience based on individual needs.
If you’re not sure which lifestyle may suit you best, please don’t hesitate to reach out to our team to learn more about these options and how they can serve you.
Assisted living provides individualized care for each of your unique needs, giving you more time to connect, grow, and love.
Memory care is uniquely designed to help those with cognitive concerns make connections with their community and enjoy an elevated quality of life.
Whether you’re looking to try out our community or if your primary caregiver needs to take a break, respite care is here to help. Enjoy short-term stays with full access to everything our community has to offer.